This article covers users who are deploying with the Admin Console only. License Key users may not have access to these functionalities.
The Admin Console is a web-based control centre designed to manage your institution's Goodnotes environment. Within the Admin Console, administrators have the capability to manage users, handle billing, and control various Goodnotes Education features.
Additionally, the portal provides tools for troubleshooting issues and accessing support, making it a comprehensive solution for maintaining and optimizing your Goodnotes Education experience.
If you have not yet set up the Admin Console, please see here.
Account Roles
There are 2 different Account Roles that can access the Admin Console:
Account Owner
Includes all Admin permissions, plus the ability to adjust feature settings, change roles (including assigning Admins and Owners), delete the organization, manage billing and subscriptions, and manage domains.
Admin
Has access to the Admin Console. Can view and analyze user data, export user data via CSV, view feature settings, change roles between students and teachers, look up users, and invite or delete users.
Features of the Admin Console
On the left side of the Admin Console home screen, you will see several page options with the different features of the Admin Console.
Onboarding
The Onboarding page, found at the bottom of the Sidebar, will show you any tasks you may still need to complete to fully onboard.
Settings
The settings menu allows you to change your organization's details which are registered with Goodnotes, such as name and language.
Identity provisioning
Here, you can set up user login methods and share the 'join code' required for students and teachers to register for a Goodnotes account. This section provides the tools necessary to establish security and authentication for students and teachers at your institution. If you encounter any issues with login or signup, troubleshoot them here first to ensure the correct authentication and access settings for your school are configured.
User Management
As a core section of the Admin Console, this section allows you to view and manage the users registered with your institution's Education Plan. The section features a table with all registered users with their name, email and role. To sort users based on their name, role or seat type, click on either the ⌄ or ^ icon next to the column heading.
To change a user's role: Click the ⌄ button next to the desired category.
By tapping on the 3 dots icon on the right of a user's row, you can deactivate a user's account, temporarily suspending them from accessing Goodnotes Classroom, or delete them entirely and free up a new seat.
Feature Control - Owner Role Only
Feature Control allows you to manually disable certain features of Goodnotes so that your Students and Teachers on your Organization can't access them.